She Understands!!!!!!!!!

I have stated many times throughout my blogs and at store level one very important thought.
I try to create a environment that inspires happiness, relaxation, spirit, or whatever it takes to make it a pleasurable experience. While everyone has to be treated different, I only hope I am able to make my customers understand what my store is truly about. Some people do get it while many others never have and never will. There is one woman who I think understands my store better than anyone else. Elizabeth Carson. Between her spirit, nature, and general demeanor, she emulates the true Hilton's Haven experience. This became even more evident today when she handed me the following letter copied here in its exact text.
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A Note to Make This World A Better Place!
To those of you who can't find anything nice to say:
I recently moved to the Laurelhurst district from Gresham, and still, every day, I drive to Hilton's Haven to get a Rockstar energy drink. After reading the latest posting on the window, I was VERY compelled to write this. If you don't have anything nice to say, Don't say anything at all! There are a plethera of Seven-Elevens and Plaid Pantry's in Gresham and Portland, but yet you choose Hilton's Haven for a reason. For me it's the friendly service and the price. If you want to complain about something, think before you speak: These guys are working hard so that my life is a little better. Why would you want to give them a hard time? Do you want me to come to your work and complain to you? No! so, please let up on them.
Oh, and on a side note: I am a young female feminist, and "rule #5" makes me laugh. Part of feminism is being proud of being a woman and being proud of your body. Think of it this way: my chest has the power to put men in a trance, now go out and use your female power to do what you please. And if you're a guy, just admit you'd want to see a chicks chest if you had the chance! Friend and Supporter of HH's since 2005!
Elizabeth Carson
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I just wanted to say thanks for understanding what my store is about, but more importantly, thank you for being a part of making it what it is. Without people like you, I would never enjoy coming to work each day. You make it all worthwhile!!!!!!!!!!!!!

Just feel like bitching!!!

Every once in a while you just feel like bitching. While I really don't have a lot to complain about, I decided to whine about some of the things that have pissed me off in the last month. There is no rhyme or reason, just random thoughts. First of all, the next girl who offers me a pinky swear runs the risk of losing it. Evidentally the universal definition of a pinky swear does not apply to females. Second of all, I'm sick and tired of people saying, "I haven't seen you in a while, where have you been? I work close to 60 hours a week inside and almost live at the store, to which they reply, "well I moved to the other side of town." I don't know why, but that really chaps my hide. Third, if you are coming in for a job, please don't bring in a irritating, obnoxious, friend with you. NOT SMART!!!!! Fourth, telling me to "keep the change" when it is a penny, "I'm a big tipper," is funny the first time, not every fucking time you buy a cup of coffee, which is every morning, five days a week, four weeks a month, twelve months a year. JOKE OVER!!!! Fifth, no kid should ask for a dum dum the day after trick or treating. Sixth, when I get mad at you for throwing your Black and Mild wrapper in my parking lot at tell you,
"that is real fucking classy, maybe I should throw my trash in your car" please come up with a better excuse than "I'm sorry it's just habit." Seventh, when I ID you in your car, and you don't have it, please don't check your glove department, then your center console, hoping a magic license might appear. In the last 6 years, no one has pulled one out of there, and I don't see it happening anytime soon. Eighth, and I apologize for the insincerity of this one because I understand and feel bad for everyone who has watched prices go through the roof in there life, but please don't tell me what you used to pay for a pack of Chesterfields when you were a kid, because A: I've heard it a billion times. B: I have no control over the prices C: the store owners were also running of a higher margin in "Those Days" and D: It's always a boring conversation. I promise to spare you all a recap of game five of my last tennis match in exchange. Ninth, My desire to have your business greatly diminishes when you tell me" You Have To Drop Your Liggett Prices 30cents(why the hell does my keypad have a dollar sign and not a cents sign. This must be a true sign of our current economy, evidentally cents aren't even worth wasting a key on. However I have NEVER used this funky pointless sign on the #6 key) if you want to keep my business. Sorry about the digression but as I get older I tend to forget what it is I want to say so I have to get it out immediately before it goes away. Tenth and final bitch for this session.
For the love of God, if your ex-girlfriend screwed you over hard and left without giving you any reason, move on.... What the hell good could possibly come out of talking to her. SHE LEFT..SHE LEFT.. SHE LEFT..catch the drift. Anyway I truly enjoy listenening to you whine every day. MOVE ON..MOVE ON..MOVE ON!!!! One final thought. I have been waiting to do this for a while now. ^ Oh that felt good!! Now I understand the value of that key.

My membership is now cancelled!